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Terms & Conditions The use of the website www.amarantelva.comand other websites of the Company-Owner of www.amarantelva.com (hereinafterreferred to as the Website) and anyservices offered thereof assume full and unreserved acceptance, and thevalidity of each of the General Terms and Conditions described below (hereinafterreferred to as the Terms). Pleaseread the Terms carefully and refrain from accessing the Website or from usingany service offered thereon if you disagree with any of the Terms.
A person or a companythat needs an accommodation for a short-, mid- or longterm stay (hereinafter referred toas the User), can search it on theWebsite and enquire for availability and price indicating the dates and numberof people to come. If the following Terms are accepted, the User can access thepromotional plans offered by the Website to book accommodation(hereinafter referred to as the Right of reservation)owned and provided by an individual or a company (hereinafter referred to as the Owner). The acceptance of these Terms createsall obligations enforceable by law provided that all the requirements for itsvalidity are complied with, in accordance with the Act 34/2002 of 11 July on Information Society Services and ElectronicCommerce. The Terms can be written in Spanish or English (or any otherlanguages if needed) but the only version legally valid is the Spanish languageversion.
Right of reservation The Website promotes a range of properties in Spain, Italy, Turkey, Morocco, USA, through its online system. In order to book accommodation,the User shall make a reservation online by paying a reservation desposit. Areservation deposit shall be paid by credit card through the payment system ofthe La Caixa Bank or via wiretransfer to the account of the company in the LaCaixa Bank. Once received the reservation deposit, a confirmation email thereof generated by the Website shallbe sent to the User, from that time the Terms becomeeffective. The Terms give the User assurancethat the accommodation is reserved and can be occupied by the User for thedates stipulated in the booking-confirmation email and the voucher. The reservationentitles the User to occupation by the number of people stipulated in thebooking voucher. In no case may the User add occupants without the priorconsent of the Owner stipulated in the booking voucher. If this clause is notrespected, the Owner reserves the right to terminate the contract between theOwner and the User or apply changes on the booking, including additionalcharges.
Payment A reservation deposit shall be paid in order toguarantee the reservation. It shall be paid to the Website eitherthrough the Online payment system of the Website by La Caixa Bank or via aBank Money Transfer (through your own bank). La Caixa, the bank of the Website,guarantees you maximum safety and complete confidence when paying online. Thebalance, as well as the security deposit, shall be paid directly to the Owner or person in charge of the accommodationappointed by the Owner. The method of payment is established by the Owner at his/her own discretion. The User is responsible for checking the details of the balance and security deposit payment on the Website or requesting the details from the Website before reserving accommodation. We recommend cash payment, as not all the Owners have creditcard payment systems. The User shall get in touch with the Owner before the arrival in order to agree upon the check-in time and payment methods with the Owner. In case of not paying the balance, the rent does not comeinto effect.
Cancellation The reservation deposit paid for the booking willneither be refunded nor transferred towards a posterior booking. Please contactthe Website if there is any doubt. If a total or a partial payment of the total rent isrequired in addition to the reservation deposit and it has been paid, the terms of cancellation of the booking of a particular accommodation described onthe Website shall come into effect. Shall the User have any doubt, he or she shall contact the Website before reserving accommodation. The website informs you that there arecompanies that provide specialized cancellation insurances.
Shall the Website be unable to provide the accommodation booked by the Userdue to a force majeure situation or by OwnerÂ´s fault, the Website shall proposean accommodation of an equal or superior level (comparing with the originallybooked accommodation). If the customer is not satisfied with the solutionproposed by the Website, the contract between the User and the Website shall becancelled and the reservation deposit must be reimbursed to the User; thetransaction fees shall betaken off the reservation deposit.
Cleaning Fees The frequency of cleaning and the obligatory feesrelated to the cleaning are mentioned clearly in the description of the accommodationon the Website. It will be directly added to the total cost of the stay andappear under the respective name in the fee description that the User receivesby e-mail.
Check in / Check out The standard check-in time is mentionedin the lisitng of the accommodation on the Website. Extra check-in or check-outcan incur additionalcharges at the discretion of the Owner. The check-in arrangements shall beagreed on directly with the Owner as heor she or a person in charge of the accommodation appointed by the Owner willmeet you at the address of the accommodation provided by the Owner in order togive you the keys. You will pay the balance of the rent and the safety deposit either upon arrival or prior to arrival, depending on the accommodation unit, and will check thestate of the accommodation with the Owner upon arrival. Upon departure, the Owner will checkstate of the accommodation and will return you the security deposit, shall nodamages been caused, either in cash or via bank transfer, depending on the accommodation unit.
Safety deposit At the check-in, a safety deposit againstdamages of the accommodation will be asked either by the Owner or by the personin charge of the accommodation appointed by the Owner. Its value is specifiedin the information of the accommodation details and is fixed at the OwnerÂ´ s discretion. The User is also responsible for damages caused by the Useror any third party interconnected with the User to a value higher than theSafety Deposit. We recommend cash payment, as not all the Owners do have cardpayment system. Upon departure, the Owner will check state of theaccommodation and will return you the security deposit, shall no damages beencaused.
Behaviour The User is responsible for the behaviour of him/her andany third party in the accommodation interconnected with the User and any effects caused by the behaviour. The Spanish law punishes the people for the noise at night or inappropriate events.In case of non-respectful behaviour, the police can intervene and order theeviction of the occupants. The Website insists on the obligation to behaveproperly and respect rights and tranquility of the neighbours. For any seriousviolation hereof, the Owner reserves the right to break the contract between him or her and the User without any notice and without refunding the rent fully or partially.
Disclaimer The Website is not a party of any contract and/oragreement between the User and the Owner or the person in charge of theproperty appointed by the Owner neither directly nor indirectly; neither theWebsiteis is involved therein nor responsible therefor. In case of a dispute, theUser relieves the Website from any dispute, responsability, claim orliability of any kind related thereto or arising therefrom.
The Website is notresponsible for any fraudulent activities being perpetrated purportedly in thename of the Website and/or its employees and/or the Owners of the propertiesposted thereon including but not limited to the correspondence circulated viaemail, mail, fax and falsly stating that it has been issued by the Websiteand/or its employees and/or the Owners of the properties posted thereon. Shouldyou have any doubts about the authenticity of an e-mail, letter or telephoneconversation generated supposedly by, for or on behalf of the Website and/orits employees and/or the Owners having their properties posted thereon, pleasecontact the Website before taking any further action in relation to thecorrespondence. If you have received such a communication it is stronglyrecommended that you just ignore it, and do not respond to it or communicatefurther with the person who sent the email/letter to you.
Web The website is not liable for the accuracy of the dataof the properties and setting thereof, as it believes in good faith both of theOwner and the User; and that the data and the setting are correct. The websiterecommends the User, before entering into any accommodation agreement and accepting any terms, to checkthe accuracy of the data announced.The responsibility for the posted-dataaccuracy is borne by the Owner and the User that ignored the warning to checkthe data. The leading language of the website is English, all the descriptions, policies and any other texts translated into other languages are provided for information purposes only. In case of a doubt, please, consult the English version.